After purchasing one of our paid reports, you will receive the report sent directly to the e-mail address provided during checkout.
Accessing your Report:
- Check your e-mail: After completing your purchase, check your e-mail inbox associated with your purchase
- Check your spam folder: Occasionally, e-mail may accidentally end up in your spam or junk folder. Be sure to check these folders as well.
- Contact our Support Team: If you have followed the steps above and still have not received your paid report, please contact our Support Team from the Contact Us form at the bottom of our web page. Provide your order number, e-mail address, and any other relevant details to help us resolve the issue promptly.
Reporting Errors in Your Report:
If you notice an error in your report please follow these steps to report the issue.
- Collect order details: Please gather your order number, the date of the purchase, and the e-mail address associated with your order.
- Contact our Customer Support Team: Navigate to Contact Us at the bottom of our page. Fill out the contact form with your name, e-mail address, and order number. Please describe the error in your report.
- What to Expect: After submitting the Contact Us form, our Customer Support Team will review your inquiry, we will provide a solution, and reply to your request via e-mail.
We appreciate your patience as we work through your inquiry. Our goal is to ensure your satisfaction and provide you with the most enjoyable experience with your personalized reports.